Clients
Healthcare Employment Partners has a set of values laid out by the NHS, for all health and social care staff.
Our Values
Care
Care is at the heart of our business and underpins everything we do. Delivering the highest quality care to our clients and their families, is of utmost importance and this view is shared across our entire organisation.
Compassion
We pride ourselves on client relationships based on trust, empathy, respect and dignity, which we believe are integral to how people perceive their care
Commitment
Our continued commitment to our clients is what makes them feel genuinely cared for. The benefits provided to our care staff support our desire for a committed workforce that puts our clients at the centre of everything we do.
Competence
Competence means ensuring that our care staff have the confidence, clinical and technical knowledge and expertise to deliver effective care in a person-centred way.
Client
Our Business Principles
Philosophy
Our philosophy is that we believe in putting the people we support in control of the day-to-day decisions about their lives.
We do this by ensuring that the care we deliver enables them to be involved.
We listen to people and we ensure that we support them to communicate with us using whatever means possible.
We recognise that each person is an individual and needs an approach that is personal to them.
Belief
We believe in including the people we support in staff interviews
- Recruiting people with the right expertise so we can provide specialist support
- Recruiting people who are passionate about making a difference and who are keen to learn
- Enrolling all new staff on the Care Certificate induction, and provide regular training so all staff develop their knowledge and skills
- Ensuring there are opportunities for career development and in-house promotion
- Cultivating a culture of transparency, idea generation, approachability and teamwork
- Promoting equality and diversity
Aim
To provide each individual a support package that encompasses their wishes and aspirations
I have just done an unannounced visit at AOS in Lincoln and would like to give a compliment to the new agency staff member A O – considering this is his 6th shift, all procedures were followed from start to finish, the YP is engaging well with him and he has completed all relevant reports first thing this morning; asked a lot of questions about procedures and the company during my visit and overall is very proactive.